Saint John Free-net FAQs

  • What are the software settings for SJFN?
  • How can I check my dialup usage?
  • How can I renew my account? How can I signup?
  • So what does it cost? What do I get?
  • Where are you located?
  • What is SJFN's contact info?
  • Why can't I upload my website via FTP?
  • I try to send email and I get "Relaying Denied"
  • SJFN Software settings

  • Dialin number: 632-3496
  • DNS Servers: 198.164.223.4 198.164.223.2
  • Mail Server (Incoming and outgoing): mail.sjfn.nb.ca
  • Gateway: Set it to use the default gateway
  • Checking you usage

    How can I check my usage?

    Go to http://iam.sjfn.nb.ca and click on 'Check your usage'.

    Signing up and renewing

    How can I sign up or renew?

    Show up at our office during regular business hours (9-5, Mon-Fri). If you are renewing you will need your username and password. If you are signing up for the first time you will need 2 pieces of identification.

    So what does it cost? What do I get?

    Please go here for info on our new plans.

    Where are you located?

    We are located on the fourth floor of the City Market Tower.

    What is SJFN's contact info?

    Mailing Address Location Address
    The Saint John Free-Net Inc.
    Box 20105, Brunswick Square PO
    Saint John, NB
    E2L 5B2
    Canada
    The Saint John Free-Net Inc.
    Fourth Floor, City Market Tower Saint John, NB
    Main Phone: 506-652-7536(SJFN)
    E-Mail Address: admin@sjfn.nb.ca

    Business Hours Open: 9:00 am to 4:30 pm

    Why can't I upload my website via FTP?

    You can! If you are a member in good standing or have an agreement with us to host your web site give us a call or email us and we'll set you up. Soon we will have a web based method to activate your web space.

    I try to send email and I get "Relaying Denied"

    This is an anti-spam measure. If you are getting this message either

    If you fall into the first category, and tha last part of your ISP's domain name isn't in the list at the end of this FAQ, you will need to change your Outgoing (SMTP) server in your mail program to the mail server that the other ISP uses. DO NOT change your Incoming (POP3) server or you will not be able to receive mail from your SJFN account.

    Currently we allow relaying from most ISP's (and a few other domains) in the area. Relaying is allowed from: You may request for other domains to be added to the relay list by sending mail to
    relay-request@sjfn.nb.ca. Sending a request does not guarantee that the domain will be added.

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